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Understand

What is a payment facilitator (payfac)?

A payment facilitator (payfac) is a company that onboards merchants as sub-merchants under its own master relationship with a sponsoring acquirer. The payfac owns the merchant relationship — contract, onboarding, underwriting — while authorisation, clearing and settlement run on the sponsor acquirer’s rails and scheme memberships.

Payfac vs acquirer

An acquirer is a principal member of the card schemes, licensed to acquire transactions. A payfac is not the acquirer and doesn’t claim to be: it operates under a sponsoring acquirer’s membership, taking on the merchant-facing work — KYB, underwriting, support — within the risk framework the sponsor sets.

For merchants the practical difference is speed and directness: one contract with the payfac, one onboarding, typically days rather than weeks to go live — because the payfac has already built the compliance machinery the sponsor requires.

Why the model exists — and its limits

The payfac model exists because full scheme membership is slow and capital-heavy, while merchants need fast, competent onboarding. Sponsors get distribution; payfacs get rails; merchants get a single accountable counterparty.

The honest limits: a payfac’s risk appetite is bounded by its sponsor’s, and the sponsor can constrain sectors or terminate programmes. A payfac being candid about that structure — naming how the plumbing works, as this page does — is a reasonable signal it runs the model properly. This group’s acquiring line runs on a payment facilitation model; you contract with VIP360, and payments run on sponsoring acquirers’ rails.

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