FAQ
Frequently asked questions
Transparency is one of our core values. If your question isn't answered here, reach out — we're always ready to help.
What is VIP360?
VIP360 is a technology and connectivity platform, owned and operated by VIP Tech360 Ltd (Cyprus), that connects businesses with independent, licensed payment and financial service providers across multiple jurisdictions. VIP360 is not a bank and not a processor.
Who actually provides the financial services?
Independent, regulated financial institutions — the "Ecosystem Entities" and other licensed providers. All execution, settlement, onboarding and compliance obligations sit with the selected licensed institution. VIP Tech360 Ltd does not execute transactions, hold client funds, or enter into financial service agreements with clients.
Which payment rails and options are available?
Current payment options include SWIFT, SEPA, FPS, CHAPS, BACS, FX and prepaid cards, among others — subject to the regulatory scope of the provider selected for your jurisdiction and requirements.
Do you work with sectors banks decline?
Yes — VIP360-associated products are designed for complex and specialist businesses, including sectors banks often decline, subject to each provider’s own eligibility, KYC/KYB and compliance assessment.
How long does onboarding take?
You can go live in as little as 7 days, subject to all relevant documentation. Each onboarding is assessed case-by-case and can sometimes take longer, depending on the provider, jurisdiction and complexity.
How do I get started?
Send us a message via the contact page and a dedicated member of our team will assist you shortly.